How to check if your vaping device is authentic?

Whether you've been obsessing over IGNITE for a few days, weeks, or even years, you know that quality is always our number one priority. We don't cut corners or do things halfway. You always get the best of the best when you invest in any IGNITE product; that's our promise.

If you recently purchased an IGNITE vape or nicotine product with an unpleasant taste or poor battery life, it may be a counterfeit vape.

Yes, it's a shame. But this happens more often than you think.

Counterfeit vapes are commonly sold at gas stations, liquor stores, and tobacco shops. These products may look like IGNITE vapes at first glance, but they're actually made with unverified materials and low-quality ingredients—and you don't deserve that.

Many counterfeit vaporizers can be very convincing, so it's worth knowing how to tell if a vaporizer is fake and when an IGNITE vaporizer is genuine.

Here's what you need to know about fake disposable vapes and how to verify the authenticity of your recent purchase.

ANTI-COUNTERFEIT SCANNER: HOW IT WORKS
Are you worried about counterfeit vapes? Are you unhappy with the quality of your recent purchase? Before you panic about a vape you bought from a shady tobacco shop or a location not listed in our store locator, try our anti-counterfeit scanner.

Our anti-counterfeit scanner is the best way to tell if you've accidentally purchased a fake vaporizer. Our scanner is designed to help you identify counterfeit vaporizers and give you peace of mind about your purchases. Whether the packaging looks strange or the flavor and experience aren't what you're used to, it never hurts to be 100% sure the vaporizer you purchased isn't counterfeit.
This is how our anti-counterfeit scanner works:

STEP ONE: LOCATE THE QR CODE
All IGNITE vaporizers have a scannable label on the back of the packaging. This scannable label is a QR code. The QR code is usually accompanied by a holographic lock icon with the word "secure." If the vaporizer you purchased doesn't have a QR code, it's likely a fake or imitation IGNITE vaporizer.

STEP TWO: SCAN THE QR CODE
Once you find the QR code, you should be able to scan it with a smart device. The QR code will take you to our IGNITE Anti-Counterfeit homepage. We recommend checking the URL, logos, and the entire website to make sure it's ours. Fake vaporizers can be sophisticated these days! So it never hurts to double-check. If your new vaporizer doesn't have a QR code or takes you to a website that isn't connected to ignite.co, we're sorry, it's not one of ours.

STEP THREE: ENTER THE SECURITY CODE
If everything looks correct on the website, you'll be prompted to verify the vaporizer by entering the security code. If you can't find the security code, you can also enter the code located just above the QR code. Then, click Verify.

STEP FOUR: CHECK IF IT IS THE REAL PRODUCT
Once you click verify, you'll know if it's a fake disposable vape. Our website will automatically let you know if it's legitimate or not.

If it's not real, we recommend returning the fake vape to the place of purchase for a refund. If it's real, you can sit back, relax, take a big drag, and enjoy your vape.

Our anti-counterfeit scanner is the best way to identify counterfeit products. At IGNITE, we're dedicated to superior quality and safety. The last thing we want is for you to get a fake vaporizer that claims to be IGNITE when it's not.

ARE FAKE VAPOR DANGEROUS?
Counterfeit vaporizers don't meet the same safety and usability standards as IGNITE vaporizers. This is concerning, especially when heat and a battery are involved. User safety and product quality simply can't be guaranteed with a counterfeit product.

At IGNITE, all of our products undergo rigorous performance testing. When you purchase one of our vaporizers instead of our competitors, we want to ensure that every puff you take delivers the same next-level experience and superior quality.

Our anti-counterfeit scanner is just one of the many things we're doing to ensure quality and reduce the likelihood of encountering a fake vape in the future.

ALWAYS BUY FROM A VERIFIED DEALER
If you're looking for a verified IGNITE vaporizer dealer in your community, use our store locator. From Los Angeles to London, hundreds of stores around the world proudly carry our premium products, and we've pinpointed them all on a map just for you. (You can thank us later.)

All you have to do is enter your zip code or address, and we'll let you know which stores in your area carry our products.

HOW TO KNOW IF A VAPORIZER IS FAKE
Don't let fake vaporizers fool you. Many of them look great, but they'll never have the superior quality of an authentic, genuine IGNITE vaporizer.

While they may look like an IGNITE vaporizer at first glance or with a puff, you'll likely start to notice that they don't have the same superior flavor or quality as one of our premium products.

Here are some common symptoms of fake vapes:

Changes to packaging, brand colors, fonts, or messaging

There is no label on the packaging

Problems with taste or aroma
Low battery life
The device overheats or malfunctions
The flavor doesn't last as long as the battery
Poor vaping experience
The vape comes in a flavor that we don't actually have
At IGNITE, we strive to offer our customers the best of the best. Nothing less. If you feel like the quality isn't there, it's probably because it's not one of ours.

I BOUGHT A COUNTERFEIT VAPORIZER. WHO CARES?
YOU SHOULD CARE.

Counterfeit vapes are made with low-quality ingredients, resulting in an undesirable taste and flavor. Counterfeit disposable vapes are also made with low-quality batteries and heating elements, meaning they are more likely to malfunction or overheat during use.

We're not going to tell you how to spend your money, but we won't let fake IGNITE vapes cheapen our brand or literally leave a bad taste in your mouth.

WHEN IN DOUBT, BUY DIRECTLY FROM THE SOURCE
We get it. Life can get hectic. Sometimes, you just want to walk into a liquor store, buy your favorite flavor, and get on with your day. But if the quality you're paying for isn't there... what's the point?

We can ship your favorite IGNITE vapes directly to your home. When you order directly from us, you can choose from the widest selection of vape flavors and puff counts.

All you need to do is choose your vape, place your order, and wait patiently for your IGNITE vapes to arrive at your door. It'll be worth the wait. We promise. We'll do you a favor: if you can't get enough of any of our flavors, you can sign up for our Subscribe & Save program. We'll automatically ship your favorite IGNITE vapes directly to your door, and you'll save 25% on every order.

In the meantime, it doesn't hurt to know how to spot a fake vape at your local gas station or liquor store.

IGNITE'S PROMISE OF SUPERIOR QUALITY
IGNITE vaporizers are made with high-quality ingredients and components. Everything we do is focused on the vaping experience we want to offer each and every one of our customers. That's why quality is our number one priority. We have a defect rate of less than 0.00%, significantly higher than the industry average. If you buy an IGNITE vaporizer, you deserve the high-quality experience you paid for.

Every puff should be as good as the last, so we give our customers the tools to know how to tell if a vape pen is fake.

Explore our selection of vaporizers today and buy directly from the source so you never have to worry about counterfeits.

WARNING ABOUT COUNTERFEITS FOR SELLERS
The purchase and sale of counterfeit nicotine vapes is a criminal offense. We reserve the right to take further legal action if a customer reports purchasing a counterfeit vape in their area.

If you suspect you recently purchased a counterfeit disposable vape pen from a liquor store, tobacco shop, or gas station, please report it to our team here. We'll take care of the rest.